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Privacy Policy




Customers’ personal information obtained through the website is protected and held secure permanently in line with the Act on Personal Data Protection. Personal information on the customers will be used exclusively for the purpose of forming and fulfilling contracts and services that these general terms pertain to. Personal details may also be used to inform the customer about any offers, updates and other similar information of relevance. All details about the users and customers are severely secured and available only to designated employees and those who require the information to fulfil their jobs successfully. The customer has the right to request amendments, additions or the deletion of personal details at any moment. The customer also has the right to object to the processing of their personal details for the purpose of informing the customer.

The customer guarantees that the information they provide is correct and up-to-date, and by accepting the Terms of Service confirms that they consent to their information being used for the aforementioned purposes.

All communication pertaining to the process of ordering and concluding selling contracts between the seller and the customer is done through e-mails and/or through phone numbers that the customer cites while registering.

In case of a legal procedure before a court, the applicable court is the court in the territory of the seller’s headquarters.

The Head of the personal data collection is XD FASHION GROUP d.o.o. The head of the personal data collection sets up, leads and records for each personal data collection, and keeps detailed information on the collection, especially for the following: the name of the collection, the name of the head of the collection and their headquarters or address, the purpose of processing, the legal basis of setting up the collection, categories to which the information pertains, the type of information kept in the data collection, the way in which information is collected and kept, the time period of keeping and using that information, the name or title of the recipient of the collection and their address, the indication of the import or export of the data from the Republic of Croatia with the country marker or international organization and the recipient of the personal details and the purpose of importing or exporting the data as given by an international agreement, act or another rule, or a written note of consent from the person to whom data pertains to, an indication of the measures of data protection.


Consenting to the collection and processing of personal information

By ticking the box ‘I agree with the proposed use of my personal details’ on the membership form for the XD Loyalty Program, members agree to give out their personal details for the purpose of carrying out the XD Loyalty Program. The party tasked with processing of the obtained data is XD FASHION GROUP d.o.o. Ksajpa 2/A, Šenkovec, 40000 Čakovec. The purpose of processing the information is using the XD Loyalty Program perks and the related marketing activities (e.g. notifications about seasonal discounts). The following information will be used: name and surname, address, gender, birth date, ID number, phone number, e-mail address.

These personal details will not be sold to third parties or commercialized in any other way. To ensure protection of private data from accidental or unlawful destruction, loss or alterations or from unauthorised access to or giving away of information, the organizer uses technical and organisational safety measures. Possible changes in information requirements and requirements for access, amendments or deletion of personal details, as well as exercising the right to transfer details and to revoke consent, are to be registered with the organizer simply by sending an email to [email protected] or sent to the address of the organizer.



The seller may rectify information contained in this Privacy and Cookies Policy at their own convenience. Should the seller conduct in such a manner, the customer may be notified on it by various means through the Platform (e.g., through a banner, a pop-up window or a push notification), or even via e-mail when the change in question is relevant for customer privacy. The customer is then able to review the changes, assess them and, as the case may be, object or unsubscribe from any potentially unwanted service or functionality. Nevertheless, we suggest they revisit this Privacy and Cookies Policy from time to time in case of the occurrence of minor changes or interactive upgrades.

The cookie policy shall remain a permanent information reference point for our customers, both on our website and in our App.


We use cookies and similar devices to facilitate your browsing in the Platform, understand how you interact with us and, in certain cases, to be able to show you advertisements in accordance with your browsing habits. Please read our Cookies Information to obtain better understanding of the cookies and similar devices that we use, their purpose and other information of interest.

What is a Cookie? 

A Cookie is a small text file that a website stores on your PC, telephone or any other device, with information about your navigation on that website. Cookies are necessary to facilitate browsing and to make it more user-friendly, and they do not damage your computer. While this Policy uses the general term ‘Cookies’, since they are the main method of storing information used by this website, the browser's ‘Local Storage’ space is also used for the same purposes as the Cookies. All the information included in this section is also applicable to our ‘Local Storage’.

What are Cookies used for on this website? 

Cookies are an essential part of how our website works. The main purpose of our Cookies is to improve your browsing experience. For example, they are used to remember your preferences (language, country, etc.) while browsing and during your future visits. The information collected by the Cookies also enables us to improve the site by estimating numbers and patterns of use, the suitability of the website to the individual interests of the users, quicker searches, etc. On occasion, if we have obtained your informed consent in advance, we may use Cookies, tags or other similar devices to obtain information that enables us to show you, either from our own website or from third-party websites or any other sources, advertisement based on the analysis of your browsing habits. 

What are Cookies NOT used for on this website? 

We do not store sensitive personal information, such as your address, your password, your credit or debit card data, etc.

Who uses the information stored in Cookies? 

The information stored in Cookies from our website is accessible exclusively to us, except for those identified below as ‘third-party cookies’, which are used and managed by external entities to provide services requested by us with the goal of improving our services and the user experience while browsing our website. The main services for which these ‘third-party cookies’ are used are obtaining access statistics and guaranteeing the payment transactions that are being carried out.

How can I avoid using Cookies on this website?

If you prefer to avoid the use of Cookies on this page, taking into account the above-mentioned limitations of such a choice, you must first disable the use of Cookies in your browser and then delete the Cookies saved in your browser associated with this website. You may use this option for preventing the use of Cookies at any time. 

How do I disable and prevent the use of Cookies?

You may restrict, block or delete the Cookies from this website at any time by changing the configuration of your browser following the steps indicated below. While the settings are different in each browser, Cookies are normally configured in the ‘Preferences’ or ‘Tools’ menu.